Responsible gambling

At Crocs Casino Resort, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences on individuals and their families, which is why we have implemented various tools and features to help you maintain control over your gaming habits.

Our Responsible Gaming Tools:

1. Deposit Limits: Set daily/weekly/monthly limits on the amount of money you deposit into our casino.
2. Loss Limits: Establish a maximum net loss limit for your gaming sessions.
3. Wagering Caps: Set a maximum wager per spin or round to avoid excessive betting.
4. Session Reminders: Enable pop-up reminders at chosen intervals (e.g., every 60 minutes) showing time spent and net result, encouraging regular breaks and reflection on gambling behavior.
5. Cool-off Time-outs: Activate temporary self-exclusion periods ranging from 24 hours to 30 days.

Self-Exclusion:

If you feel that your gaming habits are becoming problematic or if you'd like a break from our casino, you can opt for permanent or long-term self-exclusion (6-12 months or more). During this time:

• Your account will be locked.
• Marketing communications will be suspended.
• Remaining real-money balances may be paid out if no bonus terms are breached.

Support Links:

We provide links and contact details for international support bodies, such as local problem gambling helplines, treatment centers, and global organizations like Gamblers Anonymous. For Canadian users, we recommend visiting the following resources:

• Responsible Gambling Council (RGC)
• Problem Gambling Helpline
• Addiction Services

Underage and Vulnerable-Player Safeguards:

We strictly enforce a 18+ age requirement to prevent minors from accessing our casino. We also provide advice to parents on device-level controls, flag signs of problematic play, and recommend limits or breaks where necessary.

Our Commitment:

At Crocs Casino Resort, we prioritize responsible gaming practices, adhering to standards promoted by Canadian regulators and public health bodies while providing a comprehensive toolkit for maintaining control over your gaming habits.